Technical Writing & Documentation

Technical writing is the process of gathering information from existing documentation and from subject matter experts to cogently explain technology and related ideas to technical and nontechnical audiences.

Cistel Technical Writers begin with the end in mind, that is, the deliverable.  By formulating their effort towards the end goal they:

• consider the audience with respect to the nature of the writing, (i.e. tense, style, tone and voice);
• gather the sources of information required to achieve the objective whether its existing documentation or gathering it from a Subject Matter Expert; and,
• gauge the content based on the deliverable, (i.e. web page, technical manual, online help, white paper, etc.)

Cistel’s Technical Writers assist clients in designing, writing, creating, maintaining, and updating technical documentation that could include online help, user guides, white papers, design specifications, system manuals, and other documents.

For more information, please click here.